Shipping & Returns
All BiVerse orders are delivered by DHL Express across the UK. Estimated delivery: 1–2 business days.
Free DHL Delivery — orders £100+
Under £100: £5.99 flat rate (packaging orders: +20% VAT = £7.19)
LondonWD, HA, KT, SM, SW, TW, UB, W, NW, WC, EC, CR, BR, SE, N, EN, E, IG, RM
Mainland UKAL, SL, TR, PL, TQ, EX, TA, DT, BH, SP, SO, PO (excl. PO30-41), BN, TN, CT, ME, RH, GU, RG, BA, BS, SN, SS, CM, HP, OX, LU, SG, CO, IP, CB, MK, NN, GL, NP, CF, SA, LD, HR, WR, CV, LE, PE, NR, B, DY, WV, SY, TF, ST, WS, DE, NG, LN, S, SK, CW, CH, LL, DN, HU, YO, WA, M, WN, L, BL, OL, HD, HX, WF, LS, HG, BD, BB, PR, LA, DL, TS, DH, CA, NE, DG, TD, KA, ML, EH, PA1-19, G, KY, DD, PH1-18/27-29/45-48, FK1-16/22-99, FY, SR, DA
DHL Delivery — Weight-based pricing
These areas have no free-delivery threshold — DHL surcharges apply
Northern IrelandBT
Scottish HighlandsAB, FK17-21, IV1-39/52-54/63, KW1-14, PA21-40, PH19-26/30-41/49-50
Scottish IslandsHS1-9, IV40-51/55-56, KA27-28, KW15-17, PA20/41-78, PH42-44, ZE
Isle of WightPO30–PO41
UK Islands (IM/JE/GY)IM, JE, GY
DHL Weight Tiers
0 – 25000 G
£24.99
25000 – 55000 G
£44.99
55000 – 90000 G
£69.99
90000 – 120000 G
£99.99
DHL Express — 1–2 Business Days
You will receive a DHL tracking number by email once your order is dispatched.
Orders placed before 12:00 are typically dispatched the same day (Mon–Fri).
Returns
- Returns accepted within 14 days of delivery for non-perishable goods.
- Items must be unopened and in original packaging.
- Perishable and chilled products cannot be returned.
- To initiate a return, email hello@biverse.co.uk with your order number.
